Operations Manager

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Bustling indoor food hall with glass roof, multiple restaurants, and dining areas

Key Objectives

  • The management of the contracted Maintenance, Security, and Cleaning service providers, through their site supervisors and directly were required, to ensure the delivery of service within the agreed budgets.
  • The maintenance and monitoring of procedures and records relating to the sites fabric, mechanical and electrical maintenance.
  • The maintenance of the Corn Exchange ‘Planned Preventative Maintenance’ schedule.
  • To ensure all Health, Safety and Environmental statutory obligations and industry best practice procedures and systems are adhered to.
  • To assist in the preparation and maintenance of the service charge budget and expenditure.

Main Duties and Responsibilities

General:

  • To oversee the Corn Exchange’s service providers and third party and contractors.
  • To ensure that all plant and machinery is being effectively and efficiently maintained by on site & third party contractors in accordance with the maintenance schedules and that all records are accurately maintained.
  • To assist in the maintenance of the sites ‘Tenants Handbook’.
  • To assist in the maintenance of the Corn Exchange’ s emergency planning and business continuity plan, reviewing and updating as necessary to ensure optimum effectiveness.
  • To maintain the site’s ‘Tenants Fitting Guide’ and to assist Managing Agent in any Occupier shop fit plan approvals.
  • To ensure that all accident and incident reporting, including insurance and statutory forms and procedures are correctly completed and adhered to.
  • To ensure that utility consumption and costs are effectively and efficiently managed.
  • To ensure that all the building’s insurer’s requirements are complied with.
  • To prepare and deliver operational reports as required.
  • Assume the role of ‘Duty Manager’ when required.
  • Any other duties reasonably requested by the General Manager.

Compliance

  • To ensure that the Corn Exchange’s health, safety and environmental compliance records are accurately maintained.
  • Assist the General Manager in overseeing all aspects of Corn Exchange’ s Health, Safety and Environmental policies and procedures, including the induction of new occupiers and their contractors.
  • Ensure that all visitors, contractors and occupiers adhere to site health, safety and environmental procedures and are compliant with appropriate regulations.
  • With the General Manager, periodically review the performance of contractors to ensure all standards are being met, reporting to the managing agent’s Procurement Team any shortcomings.

Experience, Knowledge & Qualifications required for the position

  • Recognised qualification, preferably related to facilities management.
  • Ideally some knowledge of large building structures and their associated mechanical and electrical services, particularly life safety systems.
  • Experience of management of contractors and contract procurement.
  • Ideally a recognised health and safety qualification with experience in an H&S focused environment with responsibility for managing H&S.
  • Good administrative and IT skills (Word, Excel and PowerPoint).
  • Good numeracy skills with experience of setting and managing budgets, meeting deadlines and working within financial limits.
  • Excellent customer relations skills and an ability to work and integrate in an already established team.

Competencies and Attributes required for this position

  • Have strong organisational skills and ability to multi task and prioritise workload.
  • Have a proactive and innovative approach and an ability to work on own initiative, to listen and willingness to learn.
  • Be a team player – maintain close working relationships with all other employees of the business to assist in the facilitation of projects.
  • Have the ability to demonstrate utmost discretion when dealing with all sensitive and confidential information.
  • Be results and achievement orientated to high standards.

Must Have Qualifications

  • Recognised qualification, preferably related to facilities management.
  • Experience in management of contractors and contract procurement.
  • Good administrative and IT skills, including proficiency in Word, Excel, and PowerPoint.
  • Experience in setting and managing budgets, meeting deadlines, and working within financial limits.
  • Recognised health and safety qualification with experience in an H&S focused environment.
  • 5-10 years of experience in operations management
  • Must be located in commutable distance to Manchester, England, United Kingdom

Preferred Qualifications

  • Knowledge of large building structures and their associated mechanical and electrical services, particularly life safety systems.
  • Excellent customer relations skills and an ability to work and integrate in a team.

To apply, please send your CV to enquiries@cornexchangemcr.co.uk.